Shipping Policy

Last updated: August 2026

Order Cancellations & All Sales Final

Due to the handcrafted and made-to-order nature of our products, we do not accept order cancellations once a purchase has been placed. All sales are final. Please review your order carefully before completing checkout.

Processing & Production Time

All made-to-order items have a 2 to 3 week processing time before they ship. In stock items typically ship in 3–4 business days. Because many of our items—including our custom arrangements and 3D-printed decor pieces—are handcrafted with care, please allow this time for your order to be prepared before it leaves our shop.

Holiday & Peak Season Notice: During peak seasons such as Valentine's Day, Mother's Day, and the winter holidays, processing times may be extended. We will notify you of any delays as soon as possible.

Order Confirmation & Tracking

Once your order is placed, you will receive an order confirmation email. When your order ships, you will receive a separate shipping notification with your tracking number so you can monitor your delivery every step of the way.

Shipping Fees & Delivery

Shipping fees are included in the price of all arrangements and wreaths. For all other items, shipping fees are calculated at checkout, and we gladly refund any shipping overages. All orders are shipped via trusted carriers (UPS and USPS) with tracking provided.

Combined Shipments

We are happy to combine eligible items into one shipment when possible to save on packaging and shipping. Please note that arrangements and wreaths cannot be combined with other items, as each requires its own box due to their size and fragile nature.

Estimated Delivery Times

We currently ship within the United States only. After your order has been processed and shipped, please allow approximately 3–7 business days for standard domestic delivery. Delivery times may vary by location and carrier.

Address Verification

Please double-check your shipping address before completing your order. Beautifully Dunn is not responsible for delays or failed deliveries resulting from an incorrect or incomplete address provided at checkout.

P.O. Boxes

We ship with both USPS and UPS depending on the size of your order. Smaller items may be shipped via USPS and can be delivered to a P.O. Box. However, larger boxes are shipped via UPS, which does not deliver to P.O. Boxes. If your order includes large items, please provide a physical street address to ensure successful delivery.

Carrier Responsibility & Transit

Once an order has been properly packaged, labeled, and handed over to the carrier with valid tracking, responsibility for transit, delivery, and handling shifts to the carrier. Beautifully Dunn is not legally liable for packages that are lost, stolen, or delayed once marked as delivered by the carrier.

Weather & Force Majeure Delays

Beautifully Dunn is not responsible for shipping delays caused by weather events, natural disasters, carrier disruptions, or other circumstances beyond our control. We appreciate your patience and understanding in these situations.

Refused or Undeliverable Packages

If a package is refused or returned to us as undeliverable, the customer will be responsible for any reshipping costs as well as any applicable restocking fees. Please note that original shipping fees are non-refundable in these cases.

High-Value Orders & Shipping Protection

Standard carrier shipping includes basic liability coverage (up to $100 for product cost). Because many of our handcrafted collections exceed this amount, we highly recommend selecting our Optional Shipping Protection at checkout. Shipping Protection can be added at checkout for a small fee.

• With Protection: If your package is lost, damaged, or stolen in transit, your order is fully covered. Please contact us within 5 days of the delivery date with photos of the item and packaging, along with your order details, so that we can submit and manage the claim on your behalf for a seamless replacement or resolution.
• Without Protection: If you experience an issue with a lost or damaged package and opted out of protection, please contact us within 5 days of the delivery date with photos of the item and packaging so that we can initiate and manage the standard claim process through our shipping provider. Beautifully Dunn is not responsible for covering losses exceeding the carrier's standard liability limit if protection was declined.

Please note: Damage claims submitted without photo documentation of both the item and its packaging within the 5-day window cannot be processed.